Atom Tickets – Cashback, Rebates & Rewards

The website emailed me an invite (for 2) to see Megalopolis for free. I was instructed to use the promo code "MEGAFREEATOM" to secure the tickets in advance. I followed the instructions and at the end of the transaction, the message said the tics would be sent to me. One week before the movie opening I received nothing in the U.S. mail or email. So I contacted Atom's customer service and told them the problem. I even sent the instructions I was sent. Instead of flagging this as a problem/ reporting my issue to a supervisor/glitch in their system/ someone sent me back the instructions I used in the first place! Overlooking the fact that the deadline to get tickets had passed! Do you know they reneged on giving me my free tickets? Bullocks! %*&!#$@

Total scam. Website promises ‘worry free cancellations’ but won’t actually give you a refund if you need it.

I ordered 2 tickets, cancelled them and opted for ATOM CASH. I re-ordered 2 more tickets for a different day, using this cash. BUT I was still charged $22.38 for the 2 new tickets I purchased, + $3.58 additional! They said I used it, but it was never credited to my new tickets. WHAT A RIPOFF! Cannot get a live person on the phone, either, just useless CHAT. I spent 2.5 hrs trying to straighten this out.

We tried to order tickets for the T Mobile Tuesday promotion. App was super glitchy. It would reserve seats and then not process the order so that when you restarted the order those seats were reserved and my husband and I wound up having to reserve seats in front of each other then after we were finally able to successfully "buy" it said order was pending even though movie started in 30 minutes. We wound up having to get on chat because there is no phone support and cancel and miss the entire movie.

i never got a QRC code!!! i emailed at least 3 times and it says we do not support phones. I EMAILED THEM!!!! i just now got instructions on how to get a QRC code from them but my menu does not have the wording they said to use. THEY HAVE NEVER EMAILED ME BACK TO GET A QRC CODE AND I HAVE ASKED 3 TIMES IN 3 DAYS!!! NOW ATOM SAYS I HAVE NO TICKETS TO CANCEL!!! So i emailed them I WANT A REFUND AND THEY BETTER GIVE IT TO ME!!! THIS IS EFFING RIDICULOUS!!! NEVER SIGN UP WITH THEM AND GIVE THEM YOUR MONEY.. CONVENIENCE FEE??? THAT'S A LAUGH I AM A SR. CITIZEN AND AM NOT GOING TO PAY ALMOST $12 WITH A CONVENIENCE FEE THAT IS GIVING ME A HEART ATTACK!!!!