Canva – Cashback, Rebates & Rewards

Like most terrible people on internet, I usually only write reviews when something goes wrong but this time an almost terrible experience was turned to a great one by the customer team, which I wanted to share. I got my daughter a Pro account for her birthday. She is really passionate about Canva and the stuff she does on it blows my mind - I'm still creatively stuck in 1990s Powerpoint 🤷‍♂️ Anyhow, not the point here. She didn't realise that the moment she invites someone (she thought she's just sharing a presentation with a friend) the licence automatically switches to a Team licence which is 3 x more expensive. Yes, there was an email sent about it, more than one actually, but since her Canva account is linked to her email address, so I never got a sniff of that until I got the charge notification from my bank. You can imagine my initial reaction and my readiness to raise hell. So, it's Sunday afternoon, I just came back home from what was supposed to be a pleasant lunch out, now ruined by the bank message. I wrote a really angry email which I asked ChatGPT to tone down to something more polite. I was getting mentally prepared for a really upsetting end of the otherwise good weekend, and to my surprise, not only did I get an almost instant reply, but the charge was withdrawn. I was politely made aware that they are doing it as a favour of course, and that the T&Cs clearly state that there was no wrongdoing, but the whole experience was smooth, professional and dealt with to my satisfaction. Perfect example of how easy it is to get an upset customer turn happy. I'm definitely staying with them for as long as my daughter enjoys this and will happily renew the licence in following years.

Best investment ever for an ecommerce business. Extremely low price per month and you get so much, you pay $12 and make back thousands of dollars on profit from what you create. I don’t know why anyone would give Canva a bad review. Those bad reviewer people are obviously low intelligence humans with no ambition, no skill and nothing to do.

One of the best companies I have worked with, reasonably priced. An insane amount of features for what you pay for. The only things it needs is a code editor for canva websites and shopify integration, I doubt that will happen due to shopifys massive hold on ecommerce.

I'm not sure what the other people are talking about, but my experience with this software has been stellar. I've used it initially to develop the graphics for my latest book, a particularly daunting task for me. The publisher loved them and I even reused some of them in other material I created. Then I discovered that you can also make graphics from scratch using this software, essentially making Krita and other similar software utterly unnecessary (at least for me). Today, after speaking to someone at Canva, I learned that you can make slick websites too on this software. Along with the fact that you can design eye-catching presentations on it, it's pretty clear that this is one of the best pieces of software you can find online today!

Amazing customer support! Automatically resolved a billing issue which was entirely my fault in less than 60 seconds... Wish more companies focused on this part of the customer experience!