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Very nice laptop I got and it is the best brand overall since this is my third laptop .when something wasn’t working I was able to fix it with the tech support on the phone so I’m very happy with their service.

The pricing of a lot of the items are really well. However i dont like it that you then find out the item isnt shipping for 5-6 weeks. They shouldnt really be showing these items. Show whats shipping now and not later. Overall though, pricing is good and when they do have it it ships fast.

I have a Dell Vostro 7590. I have had many problems with it, some hardware problems (touchpad problem) and accidental damage (mea culpa). I had bought ProSupport service when I had bought the laptop. Rightly so. To my experience, Dell Vostro is not the most robust laptop but Dell ProSupport is doing great to make it up. Next business day on-site support means, your problems are resolved without much fuss. It was not all smooth sailing though. In some cases it took ages to provide the parts (the right keyboard etc) but I was told it was due to pandemic supply-chain problems. That is quite plausible. There seems to be a high walls between Dell regions. When I first had the hardware problem with the touchpad, I happened to be abroad (Turkey) which happened to fall into another geographical region of Dell. I was told by Dell that the spare part was not available in that region and it was not possible to transfer it from another region. Why not by the way? Another problem was directly with the Dell Netherlands. When Dell could not provide the spare part, they offered a replacement. I had to travel back to the Netherlands for system replacement. Why? I was in Turkey and they also have Dell there. Why could they not deliver via them? I guess simply because of "Computer says No" work culture (from TV series 'Little Britain'). Anyways I have traveled to the Netherlands for system replacement. I had chosen the specific configuration of my laptop (a separate GPU with own memory etc) for my Data Sciences needs. I have mentioned to this to the Dell representative. But the system replacement department of Dell does not seem to listen. In complete disregard, they have offered a system completely incompatible with the specs and a system which is far inferior than my existing laptop with missing spare parts. When I rejected that, they offered another system, one which is even worse - actually the worst spec one in Vostro line. Why? What point were they trying to make? Anyways at the end the problems solved. I think in the last 2-3 years, all parts in my laptop have been replaced. I mean all. Aside from special circumstances of the pandemic and those strange practices I mentioned above, Dell has taken care of my laptop. I am very happy with Dell ProSupport next business day on-site service. Both in The Netherlands and Both in Dell Turkey. I am also very happy with the 'Dell Cares' social media support which is available on-line anytime and they are very helpful. One thing though, Dell Cares is pretty good in resolving software issues but, it is always better to call ProSupport during the office hours. When I had the touchpad problem, it took me I think a few months and several OS re-installs to realize that it was a hardware problem. All-in-all I am very happy with Dell. THANK YOU DELL!

The Dell Laptop 3520 is a remarkable machine that sets itself apart with its exceptional build quality and longevity. Designed to withstand the test of time, this laptop is a true workhorse that can easily surpass a decade of use without compromising on performance or reliability. Having experienced the Dell 3520 firsthand, I can confidently say that it is a remarkable investment for long-term usage. From the moment you lay eyes on the Dell Laptop 3520, its robust build quality becomes apparent. The laptop features a sturdy and durable chassis that exudes professionalism and confidence. Every detail, from the hinges to the keyboard, demonstrates Dell's commitment to excellence. The materials used are of high quality, ensuring that the laptop can withstand daily wear and tear without showing signs of deterioration. The Dell 3520's keyboard is a pleasure to use, with a comfortable typing experience and excellent key travel. Whether you're typing up lengthy documents or engaging in intensive coding sessions, the keyboard provides a tactile response that enhances productivity. Additionally, the touchpad is precise and responsive, allowing for seamless navigation and multitasking. Under the hood, the Dell Laptop 3520 delivers reliable performance that can handle a wide range of tasks. Equipped with a powerful Intel Core processor, ample RAM, and efficient storage options, this laptop can effortlessly handle demanding applications, multitasking, and even light gaming. Whether you're a professional seeking to accomplish complex tasks or a student looking for a reliable companion for academic pursuits, the Dell 3520 won't disappoint. One of the standout features of the Dell 3520 is its exceptional battery life. With the right power management settings, this laptop can easily last a full workday on a single charge. This is particularly advantageous for users who are constantly on the go and require a reliable source of power throughout the day. In terms of connectivity, the Dell Laptop 3520 offers a range of ports to cater to various needs. From USB ports to an HDMI output and an SD card reader, this laptop provides versatility and convenience for connecting peripherals, displays, and other devices. Furthermore, Dell's commitment to customer support and service is commendable. The brand has a strong reputation for providing timely and effective assistance, ensuring that users have a seamless experience and peace of mind throughout the lifespan of their laptops. All in all, the Dell Laptop 3520 is a testament to Dell's commitment to delivering durable and reliable machines. Its exceptional build quality, reliable performance, impressive battery life, and extensive connectivity options make it a remarkable investment for anyone seeking a laptop that can endure for more than a decade. Dell has once again proven its ability to provide users with a product that not only meets but exceeds their expectations.

My monitor recently broke and one of the HDMI stopped functioning and would not allow me to change the resolution. I spoke to dell customer service and got through to Yvette who asked me to run the usual checks you run to establish a fault and it was concluded to be faulty they then took care of the ordering what was classed as a part which was monitor to replace the broken one and one with a bigger screen as my monitor was not longer available from parts. From the get go the customer service was fantastic I was looked after every step of the way the colleagues and Yvette in particular was extraordinarily helpful and patient with the query and the previous colleague was super helpful to unfortunately I cannot find there name on my emails and the replacement was in perfect working order. Any future monitors I buy will be dell without a moment's hesitation after this level of service and I could not be more happy with the professionalism of this company and the staff are a credit to the business.