BNKR AU – Cashback, Rebates & Rewards

Disgusting customer service. Take your money and never fulfil your order! Have emailed multiple times and got one automated response saying to wait 10 extra days, it’s now been over 3 weeks and no more responses to be had. Will be reporting them and their inadequate service / lying to customers!

Pays to read reviews before spending your money. I am currently still waiting for a response as to where the outfit is that I purchased for a wedding nearly a month ago. Initially a received an automated “please wait an extra 10+ business days”, and after my third email I now have now response. I never buy designer and what a complete let down Fashion Bunker was with experiencing the service from what appeared to be a high end designer boutique.

I purchased a big order in their Afterpay day sale on March 17th and the only shipping method was Express 1-3 days. After a week my order still hadn’t even left the warehouse so I emailed and they said they needed 10 extra business days to despatch due to moving warehouse. No indication of this anywhere or any information about delays, so the event I purchased the dress for had well and truly passed. Now currently April 8 and nothing received.

All good thanks

I love BNKR! In the midst of other online retailers, their service provides faith in online shopping. Their clothing is very on trend yet for an affordable price. The customer care team reply within 24 hours and are efficient in responding to queries. They are also very understanding and thoughtful when assisting (I had a late return however they still accepted this) I am definitely now a life long customer, and will continue spreading the word about this wonderful business.