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After having to return many trainers I ordered online, too big, too small, too narrow, too wide etc. I am young but need a walking stick, and love being as independent as possible. I don't want my partner or small kids having to help me put my shoes on. We walked past Skechers in Bury town centre and my outreach carer had spoken highly of their trainers,that are still going strong many years later (she is on her feet for 8 hours a day) We decided to go instore and their slip in, slip out range immediately caught my attention. A pair of trainers that I didn't need any help to get on or off sounded too good to be true. Natalia, the floor assistant, was so helpful. She asked me to choose some styles I liked, and brought me 2 sizes in each shoe, waited patiently while I walked around the store. When I found the Arch-Fit fit best ( I have a high arch) she brought different sizes and suggested different styles I might like. I said sorry for making her go back and forth, she said her priority was to find me a shoe that was well fitting and supportive. I have never had this level of customer service before, even at high end retailers. I used to drag my right foot when I walked, but when I walked around the store I felt muscles being used...that hadn't been used in a looong time and strangely my foot barely dragged. I could get my feet and out by myself. Natalia really went the extra mile for me, and I can't thank her enough. I go for walks around my park without dragging my foot and get to exercise the muscles I would never have used without them. And the trainers look stylish to boot.

I love Sketchers. I work at a preschool and I was wearing my multi color sneakers. A four year old told me that I was wearing rainbows on my feet. I loved that comment.

AJ in the london store was amazing. Very polite and helpful. Please keep up the great work!!

We had great customer service with our salesman Juan at the 5269 international Dr location in Orlando

Hi, I have visited Skechers sotre at shopping, Amina service was just fully professional and amazing, excellent customer service and I was completely satisfy, she deserve all the best with your company.