Staples – Cashback, Rebates & Rewards

I shop at Staples in Seekonk Ma. The manager of the printing department is Ray. I have to say, it was enlightening to speak to a professional, however besides that a person that takes Pride in his work & company. You can always tell when someone wants to just get rid of you, always in a rush and not listening to your needs. I think that most Negative reviews are because the customer is always in a hurry & the information given to the representative. That’s why there’s goofs ups, & negative reviews. Ray is about the rest in most companies I have dealings with. He’s an asset in the truest meaning of the word.

The old computer went on the fritz so I went to the Staples in Bowie. Two gentlemen Zac and Naraj showed me a laptop set it up and explained how to use it. Laptop is great. I'd highly recommend Staples especially with Zac and Naraj. Both are professional and walked a newbie like myself through everything. Very pleased.

Jordyn Peck at store #1638 provided me with excellent service. She took great care of the documents I needed copied covering family history going back to the end of the Civil war.

I was actually coming in to speak with a manager about my invoices that I had ordered from the printing dept. It was placed wrong. I was more mad about when receiving the invoices. They usually come wrapped in plastic you can see your prints. This time it was different they were opened and had a piece of cardboard on top and bottom. The invoice I wanted ordered was on top. I assumed that's what both pkgs were. Nooooo. I was more upset because no one took responsibility. Anyways so its a 1 in printing dept. But 5 stars with the manager kenna who handled my complaint. She belived,listened,apologized ,satisfied and thanked me. Thank you Kenna great customer service. I just want my experience to be shared with the team in printing.

I went into the Orem Utah Staples Print shop yesterday dejected. I was tasked with making business cards for African dignitaries who would be meeting the governor the next day. I had been to 3 print shops before staples and had been told it would take at least 1 day which would be too late. When I entered John, a kind, knowledgeable young man, greeted me with a smile and a solution. Not only did the cards turn out beautifully but John did it in an hour and a half. He also fixed a formatting error and made sure I wasn't over charged. He saved the day and I will never forget this experience.