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Australia Post Rating

TrustScore 5 out of 55Reviews 4040

Last Australia Post Reviews from Trustpilot

Antonio
hopeless , bad service

They lost a very important document sent via certified mail to the USA and an iPhone that was supposed to two days before I left for a 6 month adventure, did not reach me in time….. 4 days after the due date. Not much faith in our national mail service.

O.W
Contrary to all the negative reviews

Contrary to all the negative reviews; my experience has been somewhat different. I ordered the Traveller in regency fawn and can’t be happier. Beck was also on hand when I needed to clarify something. 5/5 would recommend them if you’re based in the UK.

Deedee
App and parcel collect A+

I haven't had much issue with AU Post as others. My location is small so yes there's a long queue at times. Otherwise it's OK. The app is great and works. Parcel collect is excellent, i don't like stranger coming to my door and I just don't have to deal with it. No fuss and I don't have to keep track.

Moenika Hübsch
South Melbourne Branch - Amazing

Always get quick service from the collection/pick up area. On Christmas eve I arrived after they had closed, the ladies were already headed past me out the building. One of the ladies reopened to help me and 2 others who arrived . She was polite and not once grumbled about staying later. Service like this is what makes AusPost great.

Michael L
Great customer service

I had a bit of an issue over the scope and limitations of Australia Post's express post service with a retailer who was claiming that Australia Post wouldn't deliver to me. This seemed odd to me as I get express stuff quite regularly. I was able to jump to their website, actually speak to a person and confirm that I was indeed correct! Such a simple thing, took all of a minute. AusPost gets alot of flack (rightly and wrongly) but in this case they were great!

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